I of course declined such an insult as 20% was no way sufficient as I’d be left with a faulty item I couldn’t wear again after only a 2 hour wear! If you wish to use our prepaid return service, please copy and paste the below link into your browser. Paul Smith Online will refund or exchange (where stock is available) any unworn/unused products at any time during the period from our despatch confirmation to the end of 28 days after the day on which you receive the products. Bit poor really and I can’t understand why it is taking so long to process returns? Love, DLSB I'm usually a size 10 but an 8 fits me nicely from DLSB. Return your unwanted online shopping with Asda’s toyou service We've all made a late night spur of the moment purchase and wondered why we ever did it when it arrives. We are contactable through email (firstname.lastname@example.org), Facebook messenger, website contact form, and Instagram DM's. We do advise though we stock some AX Paris items, we also source clothing from other suppliers, as well as stocking DLSB branded items. God knows when my order will arrive if ever but def won’t be ordering again or recommending! Don’t normally leave a review but this is def worth a shout out xx, Absolutely so happy with my order.Perfect size and it’s excellent what it looks like on there website. Returns Information. Shop ONLINE with FREE SHIPPING over £50.00 and standard or Next Day Delivery before 3pm. Placed an order on the 28th of November and it was shipped on the 30th. This will take you directly to the Royal Mail website where you can print off a prepaid tracked return sticker: Please be careful when trying on your items! If you want to cancel/return your order you must tell us within 14 days (beginning on the day after the day you receive the goods), and you then have 14 days to return the items. Our customer care team are working hard to respond to these in the 24 to 48 hour period, so please bear with us. The brand. The clothes are so beautiful and unique. This is unacceptable given their online service is awful. Please allow 10 days for returns to be inspected and to show on your statement. You can return unworn and unused items* with the original tags intact to us within 28 days of receiving for a refund, or within 45 days for store credit. I shan't be ordering from here again nor will I recommend. Extra 30% Off Footwear at Dlsb.co.uk w/ promo code: SHOES30, Get $5 Off Sale Items at Dlsb.co.uk w/ promo code: FIVER. Return of order Ordered a dress and it arrived with no belt so got in contact and they answered me very quickly and explained they had no belt so offered me discount or new dress Sent the other dress back and they sent me new dress within 3 days of the other one sent back to them .. great team that works in the customer care department was always in contact through email to help with the problem . no response from emails or social media yet they still post advertising stock and to order quick! The cream one lost the gold on the buttons after one wash, meaning it looks very scruffy with scratched paint on buttons. Contribute to cmbant/CosmoMC development by creating an account on GitHub. Anyways The tracking is through Royal Mail (tracked and signature required) and it at Heathrow and been there since the 1st of December. Please allow up to 14 days for your transaction to process. Please be advised that you will not receive a refund for your original shipping costs as this pays for Royal Mail/DPD/UPS to collect your parcel and deliver this to you. Our staff continue to follow government guidelines and are working hard to process your orders as quickly as possible. Awesome variety of clothes, always high quality and arrive quickly. We do advise though we stock some AX Paris items, we also source clothing from other suppliers, as well as stocking DLSB branded items. Alison Smyth is on Facebook. Very disappointed overall I was super excited for some super cute dresses for Christmas. Get the best of New In straight to your inbox! I have messaged them but no answer!? Home to the iconic Fleabag Jumpsuit. the product. They barely reply and if they do, which is with very little information, they are days/weeks apart. Shop ONLINE with FREE SHIPPING over £50.00 and standard or Next Day Delivery before 3pm. They need to suck up the double shipment, ship what is available and fulfil their obligation.Apparently they only offer an online customer service solution and you cannot contact anyone via phone to resolve an issue. If they spent as much time replying to customer queries as they do on Facebook they’d be doing well! Shop dr-beckmann.co.uk and enjoy your savings of December, 2020 now! Details of returns will show on next.co.uk/account. My item was returned to dlsb on the 9th December and I’ve heard nothing from them!! DLSB stands for Dark Legends Strike Back (Electronic Sports League team; Germany) Suggest new definition This definition appears very rarely and is found in the following Acronym Finder categories: Unfortunately, any returns which are found to have make-up stains on the garment cannot be exchanged or refunded. I even sent photos as proof of the clothes. I am for supporting business but it’s not all about the product but the end to end service. Get 5 Dr Beckmann coupon codes and promo codes at CouponBirds. After wearing this item once the trousers totally split (same size as other sets) and the buttons fell off. Kindly note, that we cannot take responsibility for any items sent back by an alternative courier or service. I brought a few jumpers from here and they were fantastic, brilliant fit and good quality, the delivery was very quick too. You can read this in full through the following link: https://dlsb.co.uk/pages/returns-and-exchanges We can see through your email communication that you were happy to accept this partial refund. This is the first time I have used dlsb and think it will be my last, I ordered a item last week on the 8th of December and paid an extra £4.50 for next day delivery I appreciate it’s a busy time of year however 8 days later and 3 emails sent querying were my parcel is with no response I find unacceptable very disappointed, Very fast delivery and excellent shacket!So many people have commented on it and how much they love it, Hi this is the first time i have purchased from DLSB, i placed an order on 23rd of November and still havent received it yet, i dont have a tracking number either, i am very disappointed in this service. Any pre-shipment cancellations, buyers remorse, or shipments returned to us as "Undeliverable" will be assessed a 20% restocking fee. Ill now await the robot generated we are busy..blah blah..looks like you have a preorder..blah..don't send multiple messages crap reply, whilst this gives me no update as to whether or not my daughter will be opening her gift in 4 days!!! DLSB Woman’s Sequin Blazer. LOVE!!! I live in Canada but im organically from the UK I heard amazing things about DLSB and was super excited to find out they shipped to Canada. Find many great new & used options and get the best deals for USA Lab -30°C 30L Recirculating Chiller DLSB-30/30 30L/Min at the best online prices at eBay! You can read this in full through the following link: https://dlsb.co.uk/pages/returns-and-exchanges We can see that our customer care team has offered a partial refund of 30% off … Defo be ordering again from here. Check out Dreams of Cornwall Facebook statistics like the number of fans, engagement rate and fan distribution by country. DLSB reserves the right to refuse the refund of any item we suspect has been washed, worn or used. There has been no communication to let me know why it is taking so long. dlsb is a bold, brave and straight talking fashion brand with the aim to encourage its dolls, to break all the rules and steal the spotlight everywhere they go. We are sorry to hear that you have had a bad experience shopping with us. Although there are two ways you can return items to us we recommend using option one when returning faulty items to us. The Quality is so bad. MCMC parameter sampling code. DLSB LTD - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity First world problems! We cannot accept returns on soiled items. Put an order in for almost £200 worth of clothes, nearly a month ago, things in my order were preorder fair enough but I had already signed up for email notification when they arrive, got my notifications there all in stock, 2 weeks later after being notified that all items in stock, and still nothing! Our returns process currently takes around 1 week, from the date we receive them back. Ordered twice and not been disappointed. Let's hope the clothes are good quality when they arrive. http://www.royalmail.com/track-my-return/create/1766. I can already pre empt their reply to this “we very busy and have a back log of customer service queries”. Details of returns will show on next.co.uk/account. At the moment, we are experiecing a backlog of messages due to the busier period. I can ’ t be ordering from here and they were fantastic, fit. Found to have make-up dlsb uk returns on the 28th of November and it shipped... 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