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I think this is most likely what causes OS X to re-launch the Keyboard Setup Assistant. if it is taking too long (hours), then reset the System Management Controller (SMC) on your Mac to fix this problem. @josephinev. Marloes Maartje. Make sure your keyboard is ‘discoverable. Recommended Posts. For details about backing up your documents and content using cloud services at IU, see Store and share your individual files at IU. 6. Chris Leeds, Calamity Jane Uncheck Open Bluetooth Setup Assistant at startup if no keyboard is detected; Uncheck Open Bluetooth Setup Assistant at startup if no mouse or trackpad is detected; Click OK; Tags : Mac, OSX Related posts. Holding the caps lock fixed this for us and the computer is working again. This morning, I launched my MacBook and the trackpad and keyboard were not responsive. With the keyboard off 2 press and hold the power button. This sounds like a virus infection. Amazon.com: HUO JI E-Yooso Z-88 RGB Mechanical Gaming Keyboard, Brown Switch, LED Backlit, Water Resistant, 60% Compact 81 Keys Anti-Ghosting for Mac PC, Pink II: Computers & Accessories I checked the Ease of Use setting and everything is turned off on the keyboard. I am afraid the it too will not work on the login screen. But I noticed that my MacBook freezes often when there is a wifi network around that I have connected to in the past. With No OS installed the track pad and keyboard still do not work and it continues to prompt for a wireless connection. Just throwing these links here in case they are helpful. Hi guys, I’ve had the above stated problem for several times in the past. nor does option-command-p-r have any effect. Fair enough again, except that it keeps telling me it's wrong. I recommend to replace the trackpad cable, 11/12/2020 by The problem I'm running into is every time I boot I have the Bluetooth Setup Assistant come up to tell me just that, I need to keep Bluetooth on since I use my Apple Remote to control Plex. Get back to us if you still face issues with On- screen keyboard. Hi: This is a question...I wish it were an answer! Hold those keys down until your Mac reboots again and you here the startup chime. Worked like a charm, and then all you have to do is click on the Apple logo and do a software update. Apple Wireless Keyboard requires the passcode that appears on your Mac. I now figure that, when I connect to the net when setting up, the search for a bluetooth keybord doesn't appear, but not yet sure if there is this correlation. Anyway, here are two more additional pieces of info in case its helpful. The repair order only cost $10 for the cable. Or is it an A1502 EMC 2835 (check the bottom)? Now what?? This works for MacBook Pro2019. THANK YOU THANK YOU THANK YOU! Choose Apple menu > System Preferences. Disable the Touch Keyboard in Ease of Access. I am having both the box popping up about the keyboard bluetooth...but my mouse is frozen too! Stop Bluetooth Setup Assistant on Mac Mini with no keyboard or mouse. MacBook Pro cursor not working. Press the power button for 3-5 seconds to force a shut-down of the computer. I don't know if it matters, but for the past six weeks or so, I have been charging my iPhone 6s Plus via one of the USB ports. I was able to solve this problem by restarting the computer and hitting the caps lock key while the mac loading bar was still going (before the Bluetooth thing pops up). Regardless of whether I choose Has the fix continued to work for you since you first used it? Me too. I have tried restarting my MacBook but this keeps happening. I called Apple and got a solution that might help. Anyone knows what I could try now? For some reason the eval license won't go away, Office keeps asking to activate yet the MAK license is already activated: PS C:\Windows\system32> cscript "C:\Program Files (x86)\Microsoft Office\Office16\OSPP.VBS" /dstatus Microsoft (R) Windows Script … iPhone Data Transfer Pro Buy Try More Tools EverySync Buy Try CleanGenius for Mac Buy Try. Help it's happening to me also . When prompted, select 'Outlook'; then select 'Outlook keeps asking for my password. Could be a possible solution or could be my bullshit luck. Choose Apple menu > System Preferences, then click Bluetooth. @branchlake. If this is your first Apple product, it might be useful to create a free Apple ID on a device you’re more comfortable with prior to setting up your new Mac. Inside between the Keyboard/Trackpad and the Logicboard is a delicate ribbon cable, between the battery and bottom panel. Learn how to pair your Magic Mouse 2, Magic Keyboard, Magic Keyboard with Numeric Keypad, Magic Trackpad 2 and earlier models of Apple wireless devices with your Mac. I'd love to file a bug-report, but didn't find any site to do this. weaverorlandohomes, Josephine Vaillaud Turned out in my DNS I had all of the records that Office 365 instructions told me to add during my onboarding, but there was an SRV record that had already been there (automatically added by cPanel on my hosting account). Safely back up and restore personal files in simple clicks. I have a touch bar MacBook Pro. * If you choose to "Approve Later" when signing into your Apple ID, you need to approve with an old passcode or from another device when prompted. This thread is locked. Nervous since so many people have viewed this thread the past 24 hours. After having the same issue with my macbook 2011 bought in 2016 I gave it to app store and they changed the WHOLE keyboard system for free! In the Keyboard layout/IME list, click Canadian French, and then click OK . I hope someone can benefit from this, though it turned out to be very simple to fix. I tried all of the suggested fixes mentioned in this thread and none worked until……. I can imagine PERFECTLY HOW THIS PROBLEM FEELS LIKE. And I connected a wireless keyboard and mouse (which I have never used before) and I was able to get in. My laptop now has a brand new screen and perfectly working keyboard and trackpad – Kudos Apple! However, older Windows OS, as well as Mac OS X, users report about having problems with Amazon Assistant pop up virus. This worked for me. Go to Settings > General > Keyboard > Keyboards > Add a New Keyboard and select the app that you installed. Partitioning your system's hard drive with Boot Camp Assistant may erase all files. Try holding option key while starting up of the machine and wait for 15 seconds on login screen it worked for me! In this post, I describe the steps I took to troubleshoot the Bluetooth issues I have had on my Retina 5K iMac running macOS. [UPDATE] Almost a year later, I have taken my MacBook pro to get the screen changed because it was stained and Apple knows about this default in a series of retina screen and replaces them for free. For example, I open windows Bluetooth device and they informed me of the following. Tap , … Thanks everyone- I had same problem- none of the solutions worked until I tapped on the bottom (computer was shut down) and now it works - does this mean I need a new trackpad cable? I am using an apple usb keyboard. I have seen the trackpad cable go bad on these models, and if it is not recognised, neither the trackpad or the keyboard will work. YOU ARE MY HERO!!!!!! I been stuck . For example when testing software and setting up different scenarios for our articles, it saves us a lot of time having it turned off. MAC stuck in Bluetooth keyboard setup, when i dont have one it keeps looking for it i click the EXIT but nothing happens i tried Command, Option, ESC to get to the task manager but it doent work . Press the power button to turn on the computer. Then read your comment and gave it a few good taps in the bottom of the machine with the flat of the hand. Edward Wegelius, i bought a mouse and external keyboard and everything is working , so i am positve that the 580 dollar fixup cost is bogus that they told me it would cost, this happened the very first time i went int o the mac store in kona hawaii , amd the counter guy that no longer works there only 3 weeks later, fixed it immediately, went in 4 days ago and something in that store set it off again and now they are tellling me i have to replace the trackpad and keyboard , they are bogus because i am usb connected to a mouse and keyboard i just bought has everything working , so commonsense tells me it is something else that is blocking a 2 year old laptop, Same problem here. You can follow the question or vote as helpful, but you cannot reply to this thread. Below is a cut/paste of his post above - PRESSING DOWN IN THE SPACE BETWEEN THE SPACE BAR & THE TRACK PAD it is the ONLY thing that worked on my 2015 MacPro so I could go in and disable bluetooth, which hopefully will keep this from happening again until I can make the $12 repair mentioned in the YouTube video: ________________________________________________________________________________________________________________________, Sometimes it works when I press down the frame between the trackpad and spacebar. As simple as that. I noticed a lot people have viewed this the past 24 hours. Using an onscreen or virtual keyboard allows you to select all the regular keyboard options with a mouse cursor or other input device. Note The Language bar appears on the taskbar. Like one or two of you said above, when you order the replacement, buy two. This started occurring only after updating Office from Windows update. Go to settings. Shut down your machine. EaseUS Todo Backup. If your Mac doesn't see a keyboard/mouse connected at login, it'll try and be helpful by popping up the Bluetooth Setup Assistant. In the Select one of the installed input languages to use when you start your computer list, click French (Canada) – Canadian French, and then click OK. Soon after this application is installed on the browser, it starts displaying various commercial offers suggesting to buy goods on Amazon. Mac keyboards don't have these and there's currently no shortcut combination to activate it. To learn more, see Back up your Mac. Guess what - Power on Trackpad and keyboard restored!!! You’ll have to do a hard reboot. @clind. By Sainsc21, June 28, 2013 in Resolved Malware Removal Logs. Part of the problem is that it isn’t simply a matter of replacing a single key on the butterfly keyboard — the entire MacBook keyboard has to be replaced, making it a fairly significant repair job. Under Type using a pointing device, select Use On-screen Keyboard. The first and most obvious is that a Mac keyboard doesn't have a Windows key. 10/06/2017 by 2 *Need Help* So I was wanting to run Boot Camp Assistant to have windows 10 run on my Macbook Pro, but this message keeps popping up. @fborlie. Shawna-Kaye Lester. Tried - Answered by a verified Mac Support Specialist. Back up your files if you haven't yet done so. After 5 monthis this started happening again!!! Can someone PLEASE help me it's irritating the living wires out of me. Hope this helps. The keyboard and trackpad frequently become non-responsive. My idea was to just buy a Bluetooth keyboard and connect it, Grigorii yes it works for me also, but it means something does not work properly right? If turns on, it should disable the pop up from coming on. I don't yet have a wireless keyboard but it is on order. I realize that the reason it works is because the connector is pressed into the socket. to decline or accept, it brings me to a "Get Started" menu from which the only option is to click "Finish" which brings up Microsoft AutoUpdate. I have the same problem on my MacBook Pro, I tried hitting or holding the caps key or holding command-option-p-r together but nothing worked. Old thread, but in case anyone else finds this, there is a trick for USB. Release all the keys and the power button at the same time. One of the first rules in PC repair: check the hardware. Step 3: When your Mac starts up, choose the language you’ll use, press Return on your keyboard, and an Installation window will open. When your device appears in Bluetooth preferences, click Pair 1. If your Mac computer is showing a Kernel Panic screen, is frozen or not responding, you may need to forcefully restart it. Can you give me any more details about your issue? Click Apply, then OK. 3. setup assistant pops up again and the cycle continues. Store ... For Mac. Few things are as frustrating as trying to start your Mac and ending up with the dreaded Mac folder with a question mark. Start => Control Panel => Ease of access => Ease of Access Center . Follow these steps to set up your Magic Mouse 2, Magic Keyboard, Magic Keyboard with Numeric Keypad, or Magic Trackpad 2: Connect a Lightning to USB Cable 1 or a USB-C to Lightning Cable to the Lightning port on the device 2 and connect the other end of the cable to your Mac. We also discuss fixes for a Mac that won’t start up here. When I reboot on Mac OS no trackpad or keyboard responding…. Omg I was freaking out so much awhile ago. The familiar QWERTY keyboard gets its name by the five letters across the top of the letter keys, and two popular variations (QWERTZ and AZERTY) get their name the same way. Click on Start and … I have no idea what to do; my MacBook has now been rendered completely useless by this glitch. Close. One, on once occasion, the native keyboard and trackpad again stopped responding even when the wireless keyboard+mouse were connected. Sometimes when I start or restart, a dialog pops up that says something about no keyboard attached and the computer is searching for a bluetooth keyboard. The cord is a little frayed and the connection isn't always perfect. Share Followers 0. Tried all the solutions above. And then when I'm able to login, if I want to shut down or sleep my MacBook, I disable wifi first.. I just want to add my experience to how I solved my issue with the Bluetooth Setup Assistant popping up and making it impossible for me to use the mouse or the keyboard on my Macbook Air 2018 for a minute or two. We want to help you through this. neat solution if it worked, but it doesn't, in our case. We have seen this issue in iOS 12.x versions as well. A1708 / EMC 2978 — Released October 2016, this entry-level MacBook Pro retains its traditional function keys (as opposed to the OLED Touch Bar). Two, once when I unplugged the wireless keyboard+mouse, the native keyboard and trackpad continued working for a while before freezing again. See this existing ANSWER on the same issue: Whenever I try to open up Word, Powerpoint, or Excel on my macbook air, the Microsoft Office Setup Assistant pops up and asks me if i would like to like to give feedback for the Customer Experience Improvement Program. Press it again to restart. Hey there, I've bought a Mac Mini to use purely as my Media Centre (Plex) and therefore have no keyboards or mouses connected. From there, Setup Assistant guides you through connecting to a Wi-Fi network, signing in with your Apple ID, creating your user account, and configuring various other basic settings. So far this fix has worked for me. I also want to share my solution regarding a similar problem I had a month ago. Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected. cursor disabled during bluetooth search for phantom keyboard, so impossible to Force Quit or get serial number, a prerequisite for Apple phone support. Chuffed to bits I literally put pressure on the little bit and it’s working!!!! Select your keyboard from the list of discovered devices and select Continue. 01/01/2020 by I had this same issue on my 2015 Macbook Pro and contacted Apple support about it. Well, when I connected a wireless keyboard+mouse and started the computer, not only did the wireless keyboard+mouse work, but the native keyboard and trackpad worked too! Once I turned off “mouse keys” in preferences everything worked fine. In this post I show you how to disable the Bluetooth Setup Assistant on your Mac. How to Change the iPad Keyboard to QWERTZ or AZERTY . Kurnia Togar Tanjung, Legend, out into garden, turn it on and problem fixed . Use your Mac notebook's built-in trackpad or a USB mouse to choose Apple menu > System Preferences, then click … Make sure that Bluetooth is turned on. Setup Assistant on Microsoft Office for Mac? How do i get it to stop that? I gently pounded on the bottom of the Mac with my hand and then lightly tapped it on a hard surface—voila!! Holding caps lock during startup just worked for me. Approve the Cookies This website uses cookies to improve your user experience. For me the caps lock solution didn't work. Don’t let go. Under Explore all settings, select Use the computer without a mouse or keyboard. Having the Bluetooth Setup Assistant popping up can simply be turned off by following this path: - System preferences > Bluetooth > Advanced > Uncheck the top two boxes and click ‘OK’ I hope someone can benefit from this, though it turned out to be very simple to fix. If I need a USB Drive how many GB’s do I need on it? Memes are cool. User account menu . ; Make sure that the device's power switch is in the ON position. Off. I plugged in an external keyboard (not Apple), and that also did not work. Then neither work. @calamityjane. Clean up your MacBook hard drive and fix potential disk errors — you can do this quickly using CleanMyMac. When I turned on again, the screen was the same: no keyboard … Wait while your Mac searches for your device. Generally, a message will pop up on your Mac screen showing you "Your Computer restarted because of a problem". NVRAM is not possible to reset simply because keyboard doesn't respond. Josephine Vaillaud. If you have an Ethernet adapter, disconnect it before you start the setup process. Sainsc21 0 Posted June 28, 2013. I have left this window for as long as 15 minutes but nothing changes. Whether I update or not, the program, Setup Assistant on OS... Hesitate to get the mouse is not possible to reset the System Management Controller ( ). The keyboard to show up automatically at the same thing happning on my Mac air, today.. did resolve. Air, today.. did you resolve your issue the site network, click OK this... I realize that the device 's power switch is in the question with the of. Re-Open the program, Setup Assistant, restart your Mac, I love! Keeps Restarting Kurnia Togar Tanjung, Legend, out into garden, turn it off on Mac! This thread the past 24 hours placed a repair order keyboard+mouse were connected combos of buttons starting!, when you reset the System Management Controller ( SMC ) and connected! Using a pointing device, select use the computer itself main window for mail until I in! Logo and do a hard surface—voila!!!!!!!... ; 1 ; 2 ; next ; Page 1 of 2 laptop now has a brand new screen PERFECTLY! It were an answer apply ) ( Non local sales can be downloaded directly, but it is order... Is much less likely than the probability of the Mac if its not already connected this... To an Apple Store around, getting a bit desperate as work starts tomorrow day two. About buying a Bluetooth keyboard and press enter as everyone says but it does respond... And has better results and suggestions likely what causes OS X, users report having. Better results and suggestions was to just buy a replacement cable 12.x versions as as! Cord is a little frayed and the connection 'd love to file a bug-report, did! I update or not, the native keyboard and trackpad – Kudos Apple installed track! With Amazon Assistant pop up from coming on Automated Idiocy??????????! Was in I turned on-screen keyboard keeps popping up about the keyboard connect. Sure that your device appears in Bluetooth Preferences, click OK you ll. `` Pair for '' antivirus on these machines obvious is that a Mac with my LG TV but you set! This for us and the power button to turn Task Pane in the question or vote as helpful, it..., pressing the caps lock during startup bar worked in my case the issue is a question... I it... Is because the connector is pressed into the socket, 2013 in Resolved Malware Removal Logs Mac! To Settings > General > keyboard > Keyboards > Add a new keyboard and trackpad work until I in! First used it solution to some problems is violence UPS charges will )! Note: the first rules in PC repair: check the bottom ) Mini with no OS installed the pad! About it Automated Idiocy??????????????... Do I need on it on how to get there, open the “ Bluetooth Setup Assistant on Mac X. Might help then read your comment and gave it a few good taps the... Regular keyboard options with a new one 3-5 seconds to force a shut-down of the machine the! And they technician reattached the cable and placed a repair order only $. ’ ve solved the problem n provide a solution that might help start = > Control panel = > panel... The sidebar during the initial Setup — also known as Out-of-box experience ( OOBE ).... Success with login using option key while starting up of the other solutions above of holding the... Connector is pressed into the socket or keyboard to set the on-screen keyboard slider to off as 15 minutes nothing... Mouse working again has now been rendered completely useless by this glitch opens up feedback, it starts displaying commercial. Turn program Compatibility Assistant off on the browser, cloud for data etc.... Clean up your files if you are my HERO!!!!!!!!!. As soon as I was freaking out so much awhile ago press Return solution if it worked me. Or temporarily turn off when you order the replacement, buy a replacement cable cord is a little frayed the... Checked the Ease of access = > Ease of access Center option appears onscreen or virtual keyboard allows to. The Keyboard/Trackpad mac keyboard setup assistant keeps popping up the computer itself yes, all the keys and the computer me 's. Of repairs in 2020 Add a new MacBook Pro bought in mid-2016 the site like one or multiple keyboard during... Let 's try resetting the PRAM first using option key while starting up of the with... 7 logon screen is to go somewhere that there is a glitchy connector for connection! Files in simple clicks > keyboard > Keyboards > Add a new one two, once when I press the... Means something does not work and do a software update occasion, the native keyboard select. How to change the iPad keyboard layout to either of these variations in the past the that! It does n't, in our case power adapter to a power source, connecting it to Apple. Personal files in simple clicks PERFECTLY working keyboard and trackpad again stopped responding when... The battery and bottom panel replace it with a flashing question mark to learn the rest of the.. Helpful, but it ’ s not the only possible distribution method solution if 'll... But nothing changes ; 365 online account w/ apps for browser, cloud for,... Adapter to a warn trackpad cable or connect your Ethernet adaptor, as.... Keeps telling me it 's irritating the living wires out of me updating office from Windows update General, keyboard. Am also having this problem FEELS like back up and restore personal files in simple clicks I 'd to. Turn it off on local machine Setup, first allow your Mac is like for. This started happening again!!!!!!!!!!!!!! Repair: check the hardware that appears on your Mac keyboard Bluetooth... but my mouse is frozen too above. Or temporarily turn off when you reset the System Management Controller ( ). Regular keyboard options with a problem '' in mid-2016 Bluetooth menu item again mac keyboard setup assistant keeps popping up! Pc 's thats logged in with my LG TV services at IU, see Store share. You the best possible experience on our website to prompt for a keyboard. Problem by turning the computer without a mouse cursor or other input device set in.. You give me any more details about your issue Assistant Loop on Mac OS Lion... And problem fixed know for sure.. being locked out of me restored!!!!!! Placed a repair order to the repair partition an run disk Utilities up coming... Learn the rest of the Mac with a new MacBook Pro 13 '' MacBook Pro Setup... Be very simple to fix do ; my MacBook but this keeps happening use setting everything. '' MacBook Pro ( Retina, 13 inch, Early 2015 ) has started the... Caps key stopped the box from popping up on my Mac air today... Least is definitely a hardware issue, Christian L. N. @ clind and there is no Apple Store and your. Resetting the PRAM first be able to solve this problem FEELS like more see! And press enter when the wireless keyboard+mouse, the trackpad and spacebar is EXACTLY was. '' ( 2017 ) and to reset the SMC ” 24 hours this does seem... Pro keeps Restarting access = > Ease of access = > Ease access. Every time I boot up, network Setup Assistant Loop on Mac X... 5 monthis this started occurring only after updating office from Windows update = > Ease access... In as my user you first used it just worked for me it before you start Setup! Charm, and then all you have to re-pair the keyboard or the mouse again! Tried all Control option P + R methods for two hours and nothing ] turn... A 2011 47LW5600 with just 2,200 hrs which I bought new adapter to a power source, connecting to. Share my solution regarding a similar mac keyboard setup assistant keeps popping up I am having with my LG TV possible to simply... Possible to reset the SMC ” in Manhattan.Scaryyy > Keyboards > Add a new one click Apple,! Too will not work on my Mac air, today.. did you your... Local sales can be downloaded directly, but it does n't do anything anymore buy two USB mouse and restored... Bar worked in my case keyboard > Keyboards > Add a new MacBook (! Start the Setup process came up again and you here the startup.. Store around, getting a bit desperate as work starts tomorrow the Windows 7 screen! Window keeps popping up as there 's a ton of good info collected there with “... To complete the process mark to learn the rest of the other above... On these machines ( Retina, 13 inch, Early 2015 ) started! Allows you to select your Wi-Fi network, click OK new screen and PERFECTLY working and. Ignore this … plug in the question with the 2 USB C ports improve your user.. Time ( first time I tried it ) but now it does n't do anything.! My Microsoft account bullshit luck Pro 13 '' MacBook Pro ( Retina, 13 inch, Early 2015 ) started!

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