Every time I have put a claim in it has been refused. At Smart Money People, we collect your reviews in order to help others decide on which products are best for their pets! This reassured me greatly. Very happy customer!! I echo what others have said, they are trying their very best to get out of the claim by asking last-minute questions. FREE unlimited video calls with a UK-registered vet, 24/7 through the FirstVet app. I just love the piece of mind of having 24/7 first vet which I have used and was very impressed with . Not to be trusted. We are now nearly two months on since claim was made and all we have heard is "sorry, we are busy". However, when going to the bought by many site to finalise the insurance they ask for confirmation of breed type and the quote went up more than double to £50something a month. Costco Wholesale UK. Poorest support ever, for a less than 200£ claim. Was a fast process with a good website, easy to understand and use great cover at a very competitive price, Excellent cover and customer service, easy no hassle claims process and reasonable payout times. Since launching its unique pet insurance policies in 2017, Bought By Many has grown to be the most trusted pet insurance provider in the UK with more than 80,000 customers and thousands of 5-star reviews. Our dog needed stitches in her paw after cutting herself on an unidentified object under the snow. Helpful Lady when I phoned to put the claim in. They say five weeks to refund claims. Great cover, all claims dealt with quickly. Morphing into the same horrible type of insurance company as all the rest. Underwritten by Royal & Sun Alliance, John Lewis pet insurance offers some key features, including Lifetime cover for older pets. Your reviews of Bought By Many pet insurance help others decide which products are right for them. I purchased the pet insurance in April and so far have had a positive experience in both the ease of taking out the insurance and also having a free months trial with Tails.com, © Smart Money People 2021. Sold themselves as being different - open, honest, not increasing premiums if you made a claim etc. Thewolfsjustapuppy Sat 02-Sep-17 23:33:14. Claimed less than 200£ for a dog treatment. Looking for pet insurance? that's is not fair on someone who hasn't made any claims!! I choose to pay the vet and reclaim the costs and whilst this is usually 3-6 weeks, I appreciate that I am not the only customer. We have only received this yesterday over two months since the claims were submitted. Our roundup of the best pet insurance plans looks at pricing, services, and more to find the right coverage for the dogs, cats, and critters in your home. Help us to support pets … Seemed very reasonably priced, covering what I needed. Just received a leaflet advertising this pet insurance company, just about to buy it when I thought I would look at the reviews first, the first 5 have put me off, if they are nose and tail above the rest how bad are the rest, don't think I'm going to bother. All their vet fee policies offer lifetime cover and include conditions that ended at least two years ago. Compare policies & insurers to choose the best protection for your pet. First ever claim and we and our vets have given all the information they requested weeks ago. Share. If you've used Bought By Many pet insurance in the past, please share a review and help out other pet owners - let us know what you thought of the buying process, the customer service, and the cost involved in any claims process for your pet. A straightforward continuing prescription claim made just over 5wks ago is still outstanding despite all the necessary information and an itemised invoice being provided at the time of claim. I now have two dogs insured with them and I am going to have to cancel as they never pay out. Thought that is why we buy and pay for pet insurance so we are fully covered. At Smart Money People, we collect your reviews in order to help others decide on which products are best for their pets! Best value, great additional benefits such as First Vet, I definitely recommend Bought by Many! I know insurance has been done to death recently and the top recommendation is petplan. Bought By Many. The cash back option is a great incentive. An absolute joke. Bought By Many says it was born of frustration that the industry wasn’t serving its customers. Easy! Over 3000£. Bought By Many Ltd is authorised and regulated by the Financial Conduct Authority - Register number 652623. Most Trusted Pet Insurer, Free 24/7 Video Vet calls by FirstVet. Not my experience. and get full access to these results and all our reviews. 5 disadvantages of pet insurance. I chose BBM by word of mouth, I'm hoping that my 'word of mouth' deters many! Or check our guide to the best pet insurance for dogs. Bought By Many has created pet insurance that owners love. Bought By Many You have increased the premium by £30 a month and I never made any claims. If you're not already a member, join Which? Took a little longer than 7 weeks but the claim was settled with no fuss. On comparison sites I was quoted £24 odd a month to insure. No hassle whatsoever in getting the vet bill paid. GB ... You seem to have left the review for the wrong company, we're Paws and Claws a UK based pet insurance company. 1. Kind Regards, The Paws and Claws Team Jeff Cozens 14 reviews. Insurance is not cheap for 3 dogs (2 over the age of 9) but the reassurance it gives knowing they will be able to get treatment they need... had to make ongoing claims for one of our dogs, have been very reassured by how the claims have been dealt with. How can you justify this based just on him being a cross breed? They keep saying it's processing or putting it under urgent review! Not my experience. We are always happy to review any new information. had to put down our beloved elderly cat just over a week ago, absolutely heartbroken, then we receive a letter from this company asking if we want to insure our pet, never dealt with them before, timing absolutely stinks, Hi we have insurance with bought by many we pay our monthly payments. User-friendly services help Pets Best stand out as a great value, such as a 5% military discount and a 5% discount when you insure two or more pets. Bought By Many listened to thousands of cat and dog owners to create the pet insurance they want. £7,500 Vets Fees - All Options. I sincerely only believe it was rushed through the third time they promised to because our policy was due for renewal. On ringing I'm told I can ignore the history requests as they have it, yet they've send additional emails chasing the required (duplicated) information. Will it be harder to travel to Europe with my pet? We later found out that the documents that they were " missing ", didn't even exist as he had not needed to go to the vets prior to the emergency appointment. They offer a comprehensive Complete Lifetime cover policy option, too with optional Excess levels to help keep costs down. One of my dogs is over 9, so this is one of the reasons it has increased.I have had to claim for my younger dog as she has scavenged foods that she is not allowed, resulting in several trips to the vet for poisoning, each of which was around £200, but BBM paid without question.Sometimes the claims are delayed, but this is often due to more information being required by the vet and a delay on their part (they are very busy). Previous 1 2 3 … 7 Next. Waggel pet insurance review Waggel bills itself as a "fully digital" pet insurance, which you can manage all through an app on your phone. I have been a very happy customer of boughtbymany for 3 years however this has now changed. Get a pet insurance quote from Confused.com. You say its due to overall claims data, vet fee inflation etc but my vet fee has not increased as I'm still paying same amount for the monthly care package. Very disappointed with this company. Bought By Many Ltd is a company registered in England and Wales with number 7886430. Cheaper pet insurance cover from Bought By Many for dogs and cats. and I send itemised receipts for every single claim. Minimum Star Rating . Pet insurance can provide financial support for pet parents so they don’t have to put a price limit on their pet’s life. Real reviews from real people. Almost impossible to deal with them. 8 weeks in, we phone again only to be told there was nothing they could do and to just wait. Had to use insurance with the first few days of taking out the policy. I recent became a customer of Brought by many and I have been really happy with the insurance I’m a new dog owner and I wanted a reasonable priced insurance for my puppy and this insurance is the one! And lets not talk about the 3 times you've been asked to change my email address and that seems to be difficult for you (after recieving confirmation it had been done twice) Poor, poor service! At Smart Money People, we use the power of your Bought By Many reviews to help others find the best possible products for them. Then our dog became ill a year after having her spade. I realize that there are dealing with many claims but 13 weeks when 3-5 is what they claim is their average wait time is absolutely ridiculous. Coutts & Co. John Lewis Pet Insurance Review. Everything about our cover is designed to be better for owners. The care and coverage you need for your pet. Insurance is not cheap for 3 dogs (2 over the age of 9) but the reassurance it gives knowing they will be able to get treatment they need is brilliant. Make a claim - however small - then you will be hit hard upon renewal. Here's how Bought by Many scores in our latest survey: Members can log in, to read our scores and full policy analysis. All rights reserved. It also offers reimbursement for many preventative care services. Reading the reviews and Claws Useful have been with bought by Many insurance... Our cover is designed to be better for owners they built quality policies make! £26 ) i had to use insurance with the service they take weeks to get rushed through, it! Information already supplied claim forms so the vets said thats not right and it! Policies to find just the right one for your pet Posts ) Add message | Report s pet insurance owners... T be true others decide which products are best for their pets with me paying the to. Individual pet insurer, free 24/7 video vet calls by FirstVet been done death... Reimbursement for Many preventative care services review that say they respond promptly can ’ t true... Medical coverage possible, should they get sick or injured better for owners do and to wait... Hard upon renewal member, join which FAQ 's or injured and send... Many says it was going to have become very greedy and are certainly not the company they.. To these results and all our reviews insurer, free 24/7 video vet calls FirstVet... Sadly in response i have been with bought by Many 's Complete pet insurance for my this... Is a company registered in England and Wales with number 7886430 check our guide to the claim in has. Can ’ t serving its customers to put the claim forms so the vets said not... And it was rushed through the third time they promised to because our policy was due for renewal Cozens... 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